Hello!

This should be a list to come find support and not get jumped on! The * website should instruct where to find information better. Often times the first response to trying to learn something is to ASK a question. I too, first found the archive list tonight. I've been on this list reading since February. Better documentation is the key and since this is a product being developed daily keeping up with the documentation is difficult. It's the new people coming in which keep this idea alive as we, who have been around tell them. What do people see when they read list mail? I see PJ trying to help and John B. who BTW, is also a VOIP reseller, jumping on people who are not changing subject lines.

Education and documentation is key to making a product succeed. Possibly a * web page re-design would better educate new people coming into this list so they conform to the lists standards.

Also a reminder to those who know far more than I, You too started someplace and someone answered your questions and you learned.

Please, lets be considerate of others.

Possibly an automated daily message could be sent to the list reminding people to change the subject line or provide a link to the archives...

Helping people succeed with * helps everyone who has an interest.

Bill Flood

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