I understand how CID works and how you must set CID when dialing out on a PRI and how the phone company sets the name.

 

I was wondering how this works in regards to inbound calls. I have a pri and I get the number that the caller is coming from but I do not get the name. Is this normal? How do I end up getting the name on this PRI as well?

 

Regards,

 

Ryan Williams

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