Thanks Adam, replies inline:
Adam Goryachev wrote:
On Thu, 2005-07-21 at 15:30 +0100, Asterisk wrote:
I've got several agents on a queue. However, they often forget to go
"not ready" or log off when they can't answer the phone.
I would like a person calling my queue to be on the queue for a max of 2
minutes, and I'm using the rrmemory strategy.
I put a timeout of 12 on the call to my agent in the [AgentQ] context
(they log on using Agentlogincallback). It all seems to work ok, except
that I get a load of "pbx.c: Timeout, but no rule 't' in context
'AgentQ'" in the error log. What would I use in the 't' rule to stop
this error from ocurring ?
Easy one :)
and that is ? (I'm very slow on the uptake ...)
/* extensions.conf portion for calling agent */
...
[AgentQ]
exten => _6XXX,1,Dial(SIP/${EXTEN},12)
...
You have ... so I don't know what that means, but perhaps you could add:
the ... means more lines of the extensions.conf before the lines in question
exten => _6XXX,2,Busy
exten => _6XXX,3,Hangup
But the whole point is that I don't want the caller to hear a busy
signal or get hung up, I want the Queue to try the next available agent.
Which it does at the moment, just with the errors mentioned in the error
log file.
Julian
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