If you use the polycom provided config files, the default ring_answer class
is 4 and the auto_answer class is 3. So for your RANR alertinfo entry,
change the class to 3 and it will work as you expect. ie:

    <alertInfo voIpProt.SIP.alertInfo.3.value="RANR"
voIpProt.SIP.alertInfo.3.class="3"/>


The correct ringtype entry should be:
    <AUTO_ANSWER se.rt.3.name="Auto Answer" se.rt.3.type="answer"
se.rt.3.mod="0" />

Notice there is no timeout, ringer or callwait entry.

Regards,
Derek

----- Original Message -----
From: "Billy Dunn" <[EMAIL PROTECTED]>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users@lists.digium.com>
Sent: Sunday, July 24, 2005 7:47 PM
Subject: [Asterisk-Users] Polycom 600 Ring-Answer (but not ring!)


> I have a bunch of Polycom Soundpoint 600 phones and they are working
> great.  The only thing I can't seem to get them to do is to ring-answer
> without the ring.
>
> This is what I have in my sip.cfg file on the boot server:
>
> <alertInfo voIpProt.SIP.alertInfo.2.value="RA"
> voIpProt.SIP.alertInfo.2.class="4"/>
> <alertInfo voIpProt.SIP.alertInfo.3.value="RANR"
> voIpProt.SIP.alertInfo.3.class="5"/>
>
> <RING_ANSWER se.rt.4.name="Ring Answer" se.rt.4.type="ring-answer"
> se.rt.4.timeout="2000" se.rt.
> 4.ringer="2" se.rt.4.callWait="6" se.rt.4.mod="1"/>
> <RING_ANSWER_NR se.rt.5.name="Ring Answer NR" se.rt.5.type="answer"
> se.rt.5.timeout="1" se.rt.5.
> ringer="1" se.rt.5.callWait="6" se.rt.5.mod="1"/>
>
> This is what I have in my extensions.conf file:
>
> ; bdunn's Office Extension AUTO ANSWER - WITH RING
>     exten => 83004,1,SetVar(ALERT_INFO="RA")
>     exten => 83004,2,Macro(stdexten,3004,${BDUNNOFFICE})
> ; bdunn's Office Extension AUTO ANSWER - NO RING
>     exten => 93004,1,SetVar(ALERT_INFO="RANR")
>     exten => 93004,2,Macro(stdexten,3004,${BDUNNOFFICE})
>
> This does most of what I need - 93004 answers to speakerphone
> automatically, but there is a ring (a very short ring).  Dialing 83004
> gives a moderate length ring and answers as expected.  I'd really like
> to do it without the ring if possible.
>
> If there are any Polycom pros out there, I could use some help.  I have
> already checked out this:
>
http://www.voip-info.org/tiki-index.php?page=Polycom%20auto-answer%20config#
comments
>
> Thanks.
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