Hello all, I've written the small patch to do what is said in the subject. kpfleming sais that the same logic can be accomplished in the dialplan but I could not find how (as I don't know how to verify if an agent is busy or not) anyone of you have an idea? Thank you _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users