Please stop hijacking this thread. Your little spat is not the point of this thread.
Thanks On 8/4/05, Senad J <[EMAIL PROTECTED]> wrote: > [EMAIL PROTECTED] wrote: > > Senad, > > > > I don't want to take this conversation much further and send a laundry > > list of issues we faced with Switchware to this forum, and the myriads > > of bugs we have wrestled with in the past 18 months, as that list is > > too > > long and this forum is not for that purpose. > > We never said that our solutions are without bugs... However, we > sort bugs like no other company that I know off. In addition, software > without new features (and consequently producing bugs) is usually > "dead" software. > > > >> In addition, our clients we deal on regular basis do > >> not "disappear". Each and every client is looked after by us. > >> They do not, "install" the software try it and then come back > >> after several weeks/months and start the install process all > >> over again... That is not a workable model for anyone. > > > > The answer to your above comments is already known to you and it is > > already mentioned in Para-1. As you already knew, the two install > > efforts by me, one in September-October 2004 and One in > > November-December 2004 have failed to install a working software. On > > several occasions when I have reverted back to you on giving me a > > working version, your answer ( as well as Stephen Wingfield's ) was > > that > > Bicom don't have one ready. > > > Failed to install.. incorrect, system was installed and was working. The > fact that > you tried to install ASTCC and god know what else with it is was not and > will not be supported > by us. > > After you destroyed working copy, we offered to re-install it (for a charge > of $250), but > you have chosen the option to wait for SWITCHware CD. So, far we have not > produced > SWITCHware CD because SWITCHware product is too valuable to be distributed > by CD. > > > Infact, as I remember this correctly, Switchware was taken out of your > > product list due to these issues. > > As for us taking down SWITCHware off the product list... yes, you are right. > We had too many people wanting to buy it with additional features added to > it so we took it > off the product list. > > > Moreover is it ethical or legitimate > > to sell a software that has to be installed only by your technical > > team > > and works only on a specific hardware for a given network card and > > for a > > given IP. You don't even have a tarball to download and install till > > today, let alone a CD image?. This is not the way products are sold, > > where everything is closed, even the features of Asterisk that are > > available otherwise. > > It is our business model that you questioning... > What is next.. do you want to tell me what to wear? > > >> Our "installed" clients certainly do not try to look > >> into our source code and then say "it is not working". > > > > I don't understand what you mean by looking into your source code, but > > if you mean that "once Switchware is installed, live with what Bicom > > allows you to do with Asterisk, and don't ask questions like 'Why > > Cannot > > I use 4 Digit extensions' or 'Why cant I use ASTCC with Switchware' > > Because ACTCC it is NOT our supported product... > > > or 'Why cannot I create more than X number of channels'" > > Because every hardware box has limitation on how many calls it can process. > > > > or millions of > > other such questions, my answer is that this is totally out of line > > with > > the purpose of Asterisk as an Open Source software and if Digium knew > > what is going on, probably you are going to have legal issues as far > > as > > the GPL of the code is concerned, in the same way Sysmaster did with > > their SM7000 products. > > Are you a lawyer, or Digium representative to be able to make this comments? > > > Your Channel Locking and per channel pricing policy I am sure will > > put > > Oracle and Larry Ellsion to shame. > > > > I feel that Bicom should have spent more time making Switchware or > > PBXware work cleanly, rather than spending most of the time in > > copy protecting and closed sourcing Asterisk so that if the customer > > has > > to move the installation to another server, they have to call you for > > a > > new license code and pay you for the installation, rather than doing > > it > > himself. > > Again.. this is OUR business model... NOT yours. > > In addition to all of the above, how many times did we fail to respond to > your > support query or a just a simple "chat"? > In another words, you bringing up your issues here to this mailing list has > done no > favour to any one and we will NOT watch our reputation being talked about > > I do not think that other list users wish to read about issues which are not > directly related > to asterisk. You will not receive further reply from me on the matter. > > > > Senad Jordanovic > > > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users