First, many thanks to Greg Boehnlein for his patch to chan_agent.c for adding a "preackannounce" option.
I am running CVS HEAD from 2005/07/31, and the patch failed in a few hunks, since the code was refactored to add in some CASE statements where there were compound if statements before. Anyway, I have successfully updated the patch to work against head as of 3 weeks ago, and would happily share that with anyone who is interested (just drop me a line off list). If a "diff" is preferable to the full 70k of "C", just let me know what the correct options are for creating a diff suitable for patching the asterisk tree. OK, that said, I have a few questions and comments on this topic. This is my first use of the Queue command (very successfully so far), but I am afraid that expanding my use will require further patches, and I would like to verify that first. 1) If I use the syntax: Member => SIP/100 (rather than member => Agent/100, which maps to SIP/100) Then "ackcall" isn't used at all. In other words, a "hard-wired" member seems to ignore the agents.conf file completely. Is this the desired behavior? (It isn't for me...) 2) Since agents.conf is a separate file from queues.conf, having multiple queues does _not_ permit multiple "preackannounce" messages, each tied to a different queue (this strikes me as having better been patched into the Queue command). Similarly, you can't have one queue that has "ackcall=yes", and another with "ackcall=no". 3) I have the _exact_ same source version of CVS HEAD (from 2005/07/31) running on different servers (after a "cvs co", I tar the source so that I can be sure I'm running _identical_ versions). On one machine, when an Agent logs in, I can see it in the DB, "database show" shows a key of: //Agents/1001 : [EMAIL PROTECTED];1001 On another machine, the DB shows _nothing_, yet the AgentCallbackLogin application works correctly (logging agents in and out), and shows the correct mapping on the CLI during a login. Still, the DB has _no trace_ of the Agents. I can't explain the difference in behavior, and would _love_ to have someone solve that mystery for me. I'm hoping that I am missing something obvious in the interaction between the Queue command and the Agents channel, and that some kind soul here will educate me. Otherwise, I think I might be off to doing more work in "C" than I ever though I would again in my life ;-). _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
