I am attempting to assemble a proposal for a client of mine that is looking to replace their phone system. I think it's a good first installation with 4 POTS incoming and 15 extensions, with an overhead paging system. I also think that it would make a good case for OSS applications in general.

Being new to * I have a few more questions, but won’t flood the list with them. I’m not new to Linux, but new to *. I am a bit hesitant to push * as a solution for this client, mostly due to my limited knowledge of * and its features, I am concerned that 1.) The phones I chose will not fit their needs, and 2.) * will not provide the features that they need. Things like shared line appearances. 3.) Phone Compatibility; The Bugetone 2000 has been highly recommended, but I'm still looking at Polycom (501) and Aastra phones (9133i). How are your experiences with these phones? Is there a better model for supporting advanced features? Features like FollowMe, Share Line Appearances, etc…

Being my first install, should there be anything that I should keep in mind? I have read voip-info sections regarding rollouts, but as always, help from the community is greatly welcomed.

What are the general thoughts on the O’Reilly book?

~kurth
Kurth Bemis
AIM: Evil Santabot
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