This one drove me crazy for a while too. I found out that some companies don't exactly play fair and don't pass answer supervision on a call until you are actually speaking with a live person. The person I spoke to about this wasn't sure if that was even legal, but he said it happens quite a bit. I was lucky in that I use multiple carriers (voipjet and broadvoice), voipjet disconnected the call after 60 seconds, but broadvoice did not, so when I find one of those 800 numbers I route it through broadvoice.

Hope that helps,

G

Andy Goss wrote:
Whenever we call IBM, the call counter on the phone never starts and in
the CLI the zap channel never gets the answered signal from the PRI.
See below.

    -- Executing Dial("SIP/5933-645d", "Zap/g1/18004267378") in new
stack
    -- Requested transfer capability: 0x00 - SPEECH
    -- Called g1/18004267378

At this point, I am in IBM's menu system.  However the call never
indicates that it is answered either on the phone or in the CLI.  After
60 seconds, the call disconnects.
    -- Hungup 'Zap/1-1'
  == Spawn extension (main, 18004267378, 1) exited non-zero on
'SIP/5933-7bff'
    -- Executing Hangup("SIP/5933-7bff", "") in new stack
  == Spawn extension (main, h, 1) exited non-zero on 'SIP/5933-7bff'

Does anyone have any ideas?

Thanks,
Andy

--
H. Andy Goss
Network Engineer
Network Advocates Inc.
Main: 502.412.1050
DID: 502.992.5933
Mobile: 502.387.8216
[EMAIL PROTECTED]
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