I don't know if this will help you, but we had the same problem, we also have Polycom 500s and I changed the pickupexten to *9 (anything other than *8), because I read somewhere that for some reason Asterisk has a problem with this feature and *8. It worked for us.
Alberto -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Angus Comber Sent: Sunday, October 09, 2005 2:48 PM To: [EMAIL PROTECTED]; Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] *8 and group pickup not working No that's not problem. On my current configs I get: Oct 9 20:43:18 NOTICE[2990]: chan_sip.c:7455 handle_request: Nothing to pick up every time I try *8 Why does the phone think there is nothing to pickup? Angus ----- Original Message ----- From: "Alan Harrison" <[EMAIL PROTECTED]> To: "Asterisk Users Mailing List - Non-Commercial Discussion" <asterisk-users@lists.digium.com> Sent: Sunday, October 09, 2005 2:35 PM Subject: Re: [Asterisk-Users] *8 and group pickup not working > On Sun, 9 Oct 2005 21:32, Angus Comber wrote: > Hi > > I have Polycom 600s and 500s but I find that we need to dial *8 then send. > If > we pickup then dial *8 the phone or Asterisk re-aranges it to 8*. > Likewise > with *97 and *98 foes to 9*7 and 9*8. > > This might help. > >> Hello >> >> I have a Junghanns ISDN BRI card for incoming calls and use SIP Polycom >> IP300 phones. >> >> My config files look like this: >> >> features.conf >> pickupextn = *8 >> >> zapata.conf >> context=frompstnisdn >> group=1 >> callgroup=1 >> pickupgroup=1 >> >> I also edited sip.conf like this: >> group=1 >> callgroup=1 >> pickupgroup=1 >> >> >> But on internal and incoming calls if I dial *8 from any phone I cannot >> pickup. Do I need to add anything to extensions.conf? do something >> else. >> I also tested with a Snom 190 and that cannot pickup using *8 either! >> >> Angus >> >> >> >> _______________________________________________ >> --Bandwidth and Colocation sponsored by Easynews.com -- >> >> Asterisk-Users mailing list >> Asterisk-Users@lists.digium.com >> http://lists.digium.com/mailman/listinfo/asterisk-users >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-users > > -- > Regards, > > Alan Harrison > PABX Advisory Services Pty Ltd > PH 02 9893 7888 > Email [EMAIL PROTECTED] > _______________________________________________ > --Bandwidth and Colocation sponsored by Easynews.com -- > > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users The contents of this email message and any attachments are confidential and are intended solely for addressee. The information may also be legally privileged. This transmission is sent in trust, for the sole purpose of delivery to the intended recipient. If you have received this transmission in error, any use, reproduction or dissemination of this transmission is strictly prohibited. If you are not the intended recipient, please immediately notify the sender by reply email and delete this message and its attachments, if any. _______________________________________________ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users