Are you calling from a soft- or hardphone on a network with a high amount of latency? If your (for example) SIP phone can't deliver voice packets to asterisk in time for asterisk to put them where they belong in the Zap channel, things like this might happen. Usually the interruptions could be described as clicks or crackles. In this case, you could reduce the network traffic by utilizing a codec with a smaller bandwidth usage, like g729 or gsm if your phone supports it.

Fabrizio Mazzoni wrote:
I'm having slight problems with outgoing audio quality on Zap channels.
People hear an interrupted voice.

Can anyone help..?

Regards,

Fabrizio Mazzoni
Macron SPA
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