Hi!
We have a big problem in our call center: when an agent does an outgoing
call it can receive calls from the queues. The same happens if one agent
transfer a call for another agent... and the ringing tone while in a
call is puting the agents like crazy...
We have the hints working with lines like this in extensions.conf:
exten => 101,hint,SIP/101
If we set incominglimit to 1 the agent cannot do another call (to do
attended transfers)
We are using Beta1
Can anyone help?
Thanks,
Joao Antunes
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