Re: [Asterisk-Users] Call Transfer

Rhonda Herron Thu, 20 Oct 2005 12:52:57 -0700

He is what happens from the time the extension is selected from the timethe digital receptionist answers until I hangup. I watched the logs asI was pushing all sorts of transfer button possibilities and nothing. Itjust stayed at 'ooh, voice format changed to 4' Which, while humoroustells me nothing except that my phone is not able to communicate withthe sever at all from the time the call is put through until the call isdone.

Oct 20 15:33:45 VERBOSE[2909]: -- ExecutingDial("IAX2/[EMAIL PROTECTED]/4", "IAX2/7878|15|tr") in new stack

Oct 20 15:33:45 DEBUG[2909]: SIMPLE DIAL (NO URL)
Oct 20 15:33:45 VERBOSE[2909]: -- Called 7878

Oct 20 15:33:45 VERBOSE[2909]: -- Call accepted by xxx.xxx.xxx.xxx(format ulaw)

Oct 20 15:33:45 VERBOSE[2909]: -- Format for call is ulaw
Oct 20 15:33:45 VERBOSE[2909]: -- IAX2/7878/8 is ringing

Oct 20 15:33:50 VERBOSE[2909]: -- IAX2/7878/8 answeredIAX2/[EMAIL PROTECTED]/4Oct 20 15:33:50 VERBOSE[2909]: -- Attempting native bridge ofIAX2/[EMAIL PROTECTED]/4 and IAX2/7878/8

Oct 20 15:33:50 DEBUG[2909]: Ooh, voice format changed to 4


Here is the extension  config for 7878:
exten => 7878,1,Macro(exten-vm,[EMAIL PROTECTED],7878)

And this is the config for aah_1 ( our digital receptionist)
[aa_1]
include => aa_1-custom
exten => 1,1,Goto(,s,1)    ;
exten => fax,1,Goto(ext-fax,in_fax,1)    ;
exten => h,1,Hangup()    ;
exten => i,1,Playback(invalid)    ;
exten => i,2,Goto(s,7)    ;
include => ext-local
include => app-messagecenter
include => app-directory
exten => s,1,GotoIf($[${DIALSTATUS} = ANSWER]?4)    ;
exten => s,2,Answer()    ;
exten => s,3,Wait(1)    ;
exten => s,4,SetVar(DIR-CONTEXT=default)    ;
exten => s,5,DigitTimeout(3)    ; Basic
exten => s,6,ResponseTimeout(7)    ;
exten => s,7,Background(custom/aa_1)    ;

Thanks, once again,
-R


Rhonda Herron wrote:

Yes, I can dial *97 for VM and check messages. When I select # duringa call it does nothing though. I tried inband for DTMF but that didntwork. Am going to run debug mode ( first I have to figure out how :) )and I will let you know what I find out.


Thanks so far,
R

Tom Vile wrote:

Blind transfer should work fine #. Can you dial into Voicemail andenter your password succesfully?

On 10/20/05, *BJ Weschke* < [EMAIL PROTECTED]<mailto:[EMAIL PROTECTED]>> wrote:


     I'm not sure the txfer functionality is in the 1.0.X branch. I'm
    pretty sure you will need HEAD or the 1.2 betas.

    On 10/20/05, *Rhonda Herron* < [EMAIL PROTECTED]
    <mailto:[EMAIL PROTECTED]>> wrote:

        It is set to rfc2833.

        Tom Vile wrote:

maybe its not setting the DTMF tones properly.  What do you


        have setup

for the phone and extensions.  Usually its rfc2833 but could


        be inband.


On 10/20/05, *Rhonda Herron* < [EMAIL PROTECTED]


        <mailto:[EMAIL PROTECTED]>

<mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>>> wrote:


    I have the phone specific directions to transfer calls,


        but I

    tried your
    suggestion. No go. I have 3 of the Eezee phones and  call


        transfer

    doesn't  work on any of them, so I really don't think it


        is hardware

    related. I think the problem may be with my feature.conf


        which had no

    reference to blindxfer or atxfer. I added them so my


        feature.conf now

    looks like this:

    transferdigittimeout => 3      ; Number of seconds to


        wait between

    digits when transfering a call
    ;courtesytone = beep            ; Sound file to play to


        the parked

    caller
                                     ; when someone dials a


        parked call

    xfersound = beep               ; to indicate an attended


        transfer is

    complete
    xferfailsound = beeperr        ; to indicate a failed


        transfer

    ;adsipark = yes                 ; if you want ADSI parking
    announcements
    ;pickupexten = *8               ; Configure the pickup


        extension.

    Default is *8
    ;featuredigittimeout = 500      ; Max time (ms) between


        digits for

                                     ; feature


        activation.  Default is 500


    [featuremap]
    blindxfer => #                ; Blind transfer
    disconnect => *0               ; Disconnect
    ;automon => *1                  ; One Touch Record
    atxfer => *2


    I rebooted my * server but still no go. Are


        there  dependencies  I am

    not aware of? Should [featuremap] be referenced elsewhere


        as well?

    I am
    working with * CVS 1.0.9 and have found an article on


        wiki that

    support
    for call transfer was added in 1.2.  Are there other


        places I need to

    hack for this functionality?

    Thanks,
    -R

    Tom Vile wrote:

    > try # and then dial the extension.
    >
    > On 10/20/05, *Rhonda Herron* < [EMAIL PROTECTED]


        <mailto:[EMAIL PROTECTED]>

    <mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>>
    > <mailto: [EMAIL PROTECTED]


        <mailto:[EMAIL PROTECTED]> <mailto: [EMAIL PROTECTED]
        <mailto:[EMAIL PROTECTED]>>>> wrote:

    >
    >     Hello,
    >
    >     I have my [EMAIL PROTECTED] working beautifully for basic call
    function. So now I
    >     am testing extended functions for my office users


        and am

    hitting a
    >     wall.
    >     I simply need to be able to put a call on hold and


        forward

    it to any
    >     another internal extension. I have an Eezee AT-320


        IAX2

    phone and
    >     according to the directions, I  simply select Hold


        > enter ext>

    >     hit Fwd.
    >     However when I press the button all I do is annoy


        the caller

    with
    >     loud
    >     button punching sounds. Does something need to be


        configured

    in * to
    >     allow call transfer to work? I am using an inbound


        trunk from

    >     Teliax- no
    >     cards, just a T1 direct to my * server.  I have


        found transfer

    >     functions
    >     for zapatel- but as I said I am just using the T1


        and have

    no zapatel
    >     trunks/configurations.  I have also seen a lot of
    information for call
    >     forwarding but that sets up a permanent forward


        function to a

    >     specific
    >     extension. I just want to be able to say "One


        moment, Mike can

    >     help you
    >     with that, let me transfer you" and then be able to


        do it.

    Since this
    >     happens with all my AT-320 phones, I don't think it


        is hardware

    >     related
    >     and there is no mention of call transfer


        configuration for

    the phone
    >     itself.
    >
    >     Thanks
    >
    >     -R
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Phone: 518-631-2855 x205
Phone: 845-652-4578 x205
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Re: [Asterisk-Users] Call Transfer

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