KRTorio wrote:
Where in queues.conf? Could you please point out where? Thanks
Check /usr/src/asterisk/configs/queues.conf.sample if you have updated.
Now to state the obvious:
; Calls may be recorded using Asterisk's monitor resource
; This can be enabled from within the Queue application, starting recording
; when the call is actually picked up; thus, only successful calls are
; recorded, and you are not recording while people are listening to MOH.
; To enable monitoring, simply specify "monitor-format"; it will be
disabled
; otherwise.
;
; You can specify the monitor filename with by calling
; Set(MONITOR_FILENAME=foo)
; Otherwise it will use MONITOR_FILENAME=${UNIQUEID}
;
; monitor-format = gsm|wav|wav49
;
; If you wish to have the two files joined together when the call ends,
set this
; to yes.
;
; monitor-join = yes
Kevin
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