On Oct 29, 2005, at 8:09 AM, Colin Anderson wrote:
[...] my users are still leery about VoIP and they will nit-pick
about any little thing ("You mean I have to press OK after I dial?
That's stupid" and my all-time favorite "I get confused when I have
three incoming calls at one, I forget who's on each line - why
can't the phone help me with that, I thought these phones were so
great")
Straw poll: What's the stupidest complaint you've ever had to chase
down?
IMO, neither of these examples are stupid, they are exactly the sort
of thing that * and the whole concept of open telephony/
communications hardware and software are intended to address. A
system that can be whatever the *users* want it to be is what this is
all about, no?
lyd
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