I have a similar issue. Using beta, small group of users. It has happened to me a few times. When I go to play the new messages, it gives the header, then plays the menu. If I press 5 to relisten to the message it plays correctly.

- James

On Nov 8, 2005, at 9:12 PM, [EMAIL PROTECTED] wrote:

I'm having a voicemail problem that I can't seem to eradicate, and I'm hoping to get some direction from this list. The phone system in question is using 1.2 Beta 2, using Realtime with about 5k users in the database. There have been a few messages that appeared to be blank, but when they forwarded to another extension with a prepended message, the original message would appear. Apparently some voicemail messages have an empty msgXXXX,txt file, which the voicemail system recognizes as a voicemail, but the corresponding msgXXXX.wav file won't play. When the user forwards what they believe is a blank message to my mailbox, the msgXXXX.txt file is rewritten, and I receive the prepended message followed by the original message. I didn't see this kind of issue in the archives, or in google.
Please advise
Thanks!
Niles

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