Re: [Asterisk-Users] Master Telephone

Tue, 22 Nov 2005 09:16:45 -0800

First, you have to configure your zapata.conf & sip.conf to support your hardware (see http://www.voip-info.org/wiki/index.php?page=Asterisk and read
 
After that, you have to see if all incoming calls are done within work hours:
 
[incoming]
 
exten => s,1,GotoIfTime(9:00-15:00,mon-fri,*,*?accepted,1,10)
exten => s,2,thefunctionyouwantdoneifisnthourtime
 
[accepted]
 
exten => 1,1,Dial(thephoneyouwantasmaster)
; add here what you want if that phone is in use        
 
as you see, you have no need for new hardware and programming is really simple ;)
 
 
----- Original Message -----
Sent: Tuesday, November 22, 2005 4:22 PM
Subject: [Asterisk-Users] Master Telephone

I am the network administrator for a small school in Michigan.  We are currently using an older proprietary pbx system and are trying very hard to get away from this one vender lock in. I have set up an asterisk server using the version 1.2 of asterisk.  Our current system has a master telephone used by the head secretary that can transfer anyone’s calls and just generally handle all phone redirection.  Kind of like a head receptionist.  The one rule we have about our telephone system is that during school hours a person must answer.  Our superintendent refuses to have a machine answer if there are people working.  So the head secretary must either redirect the calls to someone who is there or take the call herself.  How can we accomplish this with asterisk? Also if it can’t be accomplished through programming what special hardware would we be required to purchase.

 

Johnathan Falk
Network Administrator

Clinton Community Schools

1-517-442-9622

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