Ethernet address != IP address

Ethernet address = MAC address

Look on the bottom of your phone

On Nov 25, 2005, at 10:55 AM, hugolivude wrote:

I cannot seem to get the "Local Directory" feature to work.  I've
consulted section 3.1.17 of the Administrator Guide.  It says to put a
file <Ethernet address>-directory.xml (where <Ethernet address> is the
IP address of the phone) into the TFTP directory.  Polycom provides a
template.

The IP address for one of my phones is 192.168.0.113, so I placed the
file 192168000113-directory.xml (shown below) into my TFTP directory,
but the local directory on the phone was not updated when it rebooted.
 I think the TFTP is configured correctly because the phone has no
problem loading the firmware etc.

I thought it might have something to do DHCP, so I gave the phone a
static IP address, still no luck.  Next I tried entering the info
manually right on the phone.  I went into the "Contact Directory"
pressed "Add" and entered the infor for a contact.  I pressed "Save"
and the phone came back with "No Records".  Occasionally I see a
message "Busy.  Please try again..."

Anyone have better success?

Thanks,
Hugh


<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- $Revision: 1.2 $  $Date: 2004/12/21 18:28:05 $ -->
<directory>
        <item_list>
                <item>
                        <ln>Smith</ln>
                        <fn>Fred</fn>
                        <ct>301</ct>
                        <sd>1</sd>
                        <rt>3</rt>
                        <dc/>
                        <ad>0</ad>
                        <ar>0</ar>
                        <bw>0</bw>
                        <bb>0</bb>
                </item>
                <item>
                        <ln>Jones</ln>
                        <fn>Bob</fn>
                        <ct>302</ct>
                        <sd>2</sd>
                        <rt>3</rt>
                        <dc/>
                        <ad>0</ad>
                        <ar>0</ar>
                        <bw>0</bw>
                        <bb>0</bb>
                </item>
                <item>
                        <ln>Ng</ln>
                        <fn>Vin</fn>
                        <ct>333</ct>
                        <sd>3</sd>
                        <rt>3</rt>
                        <dc/>
                        <ad>0</ad>
                        <ar>0</ar>
                        <bw>0</bw>
                        <bb>0</bb>
                </item>
        </item_list>
</directory>
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