Hello Rob,
Our OrderlyQ system is designed to pass (real) calls to call centre
agents and queues at a constant rate (or at least can easily be
configured to do this). I can think of several ways the system could be
'rigged' to produce the calls automatically too...
We've also built our own call centre simulators as part of the
development effort for OrderlyQ.
Let me know if we can help,
Matt King, M.A. Oxon.
http://www.orderlyq.com - the world's most advanced queue system.
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