Often when existing PBXs go and are replaced by IP phones, the installer/planner doesn't realize that the tern *lines* isn't really correct -- think *appearances* and it might help you visualize your needs a little more accurately. How many simultaneous calls must a phone user be in at once? Typically, all will be on hold except the active call anyway. Does it matter in your situation which 'line' a phone user dials out on? Would they notice if the dial tone being played in their ear doesn't come from the phone company directly? (maybe the user will dial another internal extension instead of an external one, asterisk of course would want to intercept that and not waste a phone line in doing so)

See what I'm getting at? The IP phones don't talk to the PSTN at all. They don't know about it. They just trust asterisk to do it right.

In our office we had to get away from the paradigm of "X is waiting on line 4" and into the paradigm of "I've got Mr. X parked for you on extension 704" to make this work, but boy has it beem worth it.

You should have seen my bosses' eyes light up when I told him it was trivial to handle calls that hadn't provided callerid info differently.

Moj

Duracom ISP Lists wrote:
We are going to replace our existing PBX system with an Asterisks box.  I
have 7 phone lines that come in and I need to get a phone that would support
that many lines at minimum.  Do you guys recommend any phones that you have
used that work well.




Kris




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Mojo <[EMAIL PROTECTED]>
Office Manger, Horan & Company, LLC
(907) 747-6666 x112
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