Paul wrote:
The logs for my broadvoice BYOD always show caller ID name with capitalization like "Abc Towing" although every other provider I test against will show it as "ABC Towing". They even do this to "substituted" values when their CNAM lookups seem to fail. They will have "Old Town ME" when every other provider and phone I have shows "OLD TOWN ME".
This probably means they are using a 'secondary' (less expensive) CNAM lookup database, not the primary one managed by the ILECs.
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