Elene - We are a Grandstream distributor, if you'd care to send me your
company details and contact info I will assist you in obtaining recourse
from the manufacturer.
Regards,
Cory Andrews
Senior Partner
+++++++++++
VOIPSupply.com
454 Sonwil Drive
Buffalo, NY 14225
+++++++++++
voice - 716.630.1555 X22
email - [EMAIL PROTECTED]
fax - 716.630.1548
Elene Kinsky wrote:
We have 2 GXP-2000 dead during automatic firmware upgrade. Devices now
send out only one ARP packet for default gateway resolution during
boot and nothing more!
We've contact Grandstream support, but they cannot help. Now we want
to send devices to Grandstream for repair but they on longer reply mail!
GXP-2000 was very buggy on attended call transfer, and the problem
resolved only after upgrading using latest firmware. Overall GXP is
OK, but customer support is terrible. Stay away from them!
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