If the ata is sending "busy here" sip response back to asterisk it IS most likely a DND or other call redirect setting that was user programmed at the ATA.
I have seen the Linksys/sipura ATA retain USER settings when ADMIN settings are reset to default with certain firmware versions. > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:asterisk-users- > [EMAIL PROTECTED] On Behalf Of Matt > Sent: Tuesday, January 03, 2006 8:58 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] Question on SPA-2002 > > That's possible, and I didn't think about that.(I wil check). however > I did totally wipe the configuration on the device *** RESET and then > reprogrammed it and the same problem happened, so I kind of doubt that > was the issue. > > On 1/3/06, C F <[EMAIL PROTECTED]> wrote: > > Could be they pressed the DND code for the SPA (don't remember by > > heart what it is, something like *xx). The easiest way to check is to > > log into the http server of the SPA and check the status on the first > > page. > > > > On 1/3/06, Matt <[EMAIL PROTECTED]> wrote: > > > Hi, > > > I have about 53 SPA-2002 units out in the field. I've seen two or > > > three of them, now, exhibit an odd happening. > > > > > > Users plug their phones into LINE1 (unless they have two lines). The > > > two users I've had issues with are both employees here who are fairly > > > knowledgeable in computers. They both were using portable phones and > > > that was the only phone they used (so no trying to back feed the house > > > or anything). > > > > > > Both of them started using the service with the device around October > > > of this past year (2005). > > > > > > Just recently both of them have come to me and said they could place > > > outbound calls just fine, however inbound calls go to voicemail. I > > > did some looking and the ATA is sending a "Busy" message back to > > > asterisk. (Even when the phone is on hook).. (Even when the phone is > > > unplugged!!). > > > > > > I moved the config and the phone to LINE_2 and all is well. Any > > > thoughts on this? > > > _______________________________________________ > > > --Bandwidth and Colocation provided by Easynews.com -- > > > > > > Asterisk-Users mailing list > > > To UNSUBSCRIBE or update options visit: > > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > > > _______________________________________________ > > --Bandwidth and Colocation provided by Easynews.com -- > > > > Asterisk-Users mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users