[Asterisk-Users] SIP Error 401 Problem

[Kenige Ho]

Dear All,

 

I am having this strange problem on my Asterisk 1.2.1.  We have a web dialer that can register to the Asterisk box in Hong Kong, but another user using the same account can't register to the Asterisk box using the same web dialer.  Below is an output of the sip debug logs.  It seems that the digest is missing the username and password, but why?  I have also have this call flow for the an IP Phone, but after a while, it will register to the Asterisk.  One thing I don't understand is that I have registered successfully in Hong Kong and when the user tries in South Africa, it doesn't work.  Please Help!

 

SIP Logs:

 

From: XXXXXXXX <sip:[EMAIL PROTECTED]>
To: XXXXXXXX <sip:[EMAIL PROTECTED]>
Call-ID: [EMAIL PROTECTED]
CSeq: 2 REGISTER
Contact: *
User-Agent: VaxSIP UserAgent/1.0
Expires: 0
Max-Forwards: 70
Content-Length: 0

--- (11 headers 0 lines)---
Using latest REGISTER request as basis request
Sending to 192.168.0.3 : 2232 (non-NAT)
Transmitting (NAT) to 196.38.228.123:5060:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.0.3:2232;received=196.38.228.123
From: XXXXXXXX < sip:[EMAIL PROTECTED]>
To: XXXXXXXX <sip:[EMAIL PROTECTED]>
Call-ID: [EMAIL PROTECTED]
CSeq: 2 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Max-Forwards: 70
Contact: <sip:[EMAIL PROTECTED] >
Content-Length: 0

---
Transmitting (NAT) to 196.38.228.123:5060:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 192.168.0.3:2232;received= 196.38.228.123
From: XXXXXXXX <sip:[EMAIL PROTECTED]>
To: XXXXXXXX <sip:[EMAIL PROTECTED]>;tag=as63889026
Call-ID: [EMAIL PROTECTED]
CSeq: 2 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Max-Forwards: 70
Contact: <sip:[EMAIL PROTECTED]>
WWW-Authenticate: Digest realm="asterisk", nonce="4929aec7"
Content-Length: 0

 

Regards,

Kengie

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