On 1/24/06, Douglas Garstang <[EMAIL PROTECTED]> wrote: > Thanks, but there's an avail/unavail button on the Polycom phones? I doooon't > think so. We've been able to log agents in and out with the phones for a long > time... I'm referring to the agent status being displayed on the graphic > display next to the call appearance. >
I know what you're referring to. We're speaking about the same thing. Set acd-login-logout and acd-agent-available to 1 in your Polycom config files and then once your agent is successfully logged in, you'll see one of the soft buttons change to avail/unavail for the agent that is logged in. -- Bird's The Word Technologies, Inc. http://www.btwtech.com/ _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
