Another piece to the puzzle, for what it's worth:

The last moments before the crash, an incoming Zap call was answered by a
SIP phone, parked, and then picked up by another SIP phone. During the
picked up conversation, the audio was reported to me to be patchy, described
as "cell phone" like. It is known that the calling party was not on a cell
phone, but on a land line. ALSO, in the CDR CSV file, there is no mention of
the call having been taken off park, as though the patchy call never
happened. I confirmed this by looking at the specific Cisco phone, and
seeing the last call that was made, and at what time. Does this speak to any
suspect source of the issue?


Sincerely,

Brent A. Torrenga
[EMAIL PROTECTED]

Torrenga Engineering, Inc.
907 Ridge Road
Munster, Indiana 46321-1771

219.836.8918x325 Voice
219.836.1138 Facsimile
www.torrenga.com

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