Hello Asterisk community.
We have a small User-group in Melbourne Australia.
Recently I brought up the issue of STANDARDS for dialing Applications on
a PBX.
This generated some interest but also the fact little has been done on
this topic.
Below is a rundown of our THREAD. (start from bottom and go up)
I myself, feel this to be an important issue. With Asterisk being so
programmable, anything can be done. But should it. I would like to see
some type of guide line or standard for extension layouts.
We have not been able to find any reference to this. However, I hope
the greater Asterisk community has, and if so, please share.
Thanks,
James
----------------------------------------------------------------------------------------
Well, it comes down to personal preference I think, we use *1 for VM,
and check CLID to take a caller directly to their VM box if it exists,
vairous other internal functions from *1-9, other externally accessible
functions from *10-19, conference rooms *20-39, etc... We've had no
problems, but then we run a controlled set of end-user hardware. I
suppose for a rollout with unkown/mixed hardware some research is
required to determine the reserved functions.
So, yes, two ideas might be to have a prefix (that is ensured never to
be used in real number space!) for all functions, the other would be to
have a number to dial that drops the caller into a context containing
all features, possible even with voice prompts...
Just idle thoughts...
James Gardiner wrote:
>Hello all,
>Well, I would like to bring note to this topic as an important issue.
>I am working on a AMP like application and want to standardize on
>number sequences. *MAIL and *PARK sound like good ideas, however, they
>are long button sequences.
>Using * for applications, I feel, looks a bit shaky as its well used
>with no formula by many companies for DND and other things.
>So for example. *PARK is *7275. I am pretty sure *72 is some type of
>feature on Cisco/sipura handsets so, the handset will upset these
>sequence of numbers.
>
>I was looking at bringing it all to a standard or "1" application
>number Park "17"
>VM "15" direct "152000" for extension 2000. "15*2000" direct to
>voicemail for 2000 Listen to MOH "1100"
>Test dial in context "1000"
>Etc. (There are many other options to consider.)
>
>Something like this;
>Could the group members please make comment on what each of them sees
>advantages and disadvantages of this idea.
>Or any better ones.
>
>I am really open to suggestions. I really need to solidify the dial
>plan and manual.
>
>Thanks,
>James
>
>
>
>-----Original Message-----
>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
>Of jurgen
>Sent: Wednesday, 22 February 2006 11:09 AM
>To: Melbn VOIP
>Subject: Re: [Melbn-VOIP] Standards for Dialing applications????
>
>When I was making some dial plan decisions several months ago, I didn't
>see any real standards either, aside from some that telcos have used
>(*69 for recent calls, etc). So I just went and made up my own, based
>on words: *MAIL (*6245), *PARK, etc etc. They're easy for users to
>remember, and as long as the phones have letters on them as well as
>numbers, they're easy to dial.
>
>
>On 22/02/2006, at 9:59 AM, James Gardiner wrote:
>
>
>
>>New Topic..
>>
>>I am looking at writing some documentation for and users and also
>>implementing different features in an Asterisk system.
>>
>>
>>
>>I have been looking around at different systems.
>>
>>
>>
>>Now the *NN appears to be common between manufactures. Is there a
>>documented standard for this?
>>
>>Do they just make it up as they want?
>>
>>
>>
>>For example. There does not appear to be a standard for dialling
>>Voicemail.
>>
>>Parking etc.
>>
>>
>>
>>I suppose, the simple question is.
>>
>>
>>
>>Is there one?
>>
>>
>>
>>If not, what is the consensus on dial codes for these options?
>>
>>For example what do well known vendors use. (Like cisco, etc)
>>
>>
>>
>>Thanks,
>>
>>James
>>
>>
>>
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
Asterisk-Users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
