I would like to use chanspy and restrict it to Agent channels. Then setup it on an extension for the supervisor to monitor people taking calls from the queue and making outbound calls.

Is there a way to use the agent channel with outbound calls? I don't want to record the calls(which AgentMonitorOutgoing seems to do), just kinda flag them so that they can be spyed upon. Any kind odd workaround using local channels?


--johann
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