In article <[EMAIL PROTECTED]>, [EMAIL PROTECTED] says... > But when a call enters queue_1 or queue_2 it allways rings everyone directly > without checking if Agent1 is available or not. It should distribute the > calls from queue_1 to the other agents only when agent/1 is unavailable and > agent/1 should only get calls from queue_2 when all other agents of > queue_2 are unavailable
Ringall does exactly what you said - it rings all. You should use some other ring strategy. -- Tomislav Parcina tparcina#lama.hr _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
