Johann wrote:
In Asterisk the Agent / Queue setup is kinda different than most
people may expect. You can use a Queue without using Agents and
Agents can be used without Queues. Agents however extend normal
channels with the ability to login/logout/pause that is not available
on Zap/SIP/IAX/etc.
Im just curious, How would one use 'agents' without a queue. Is this
what you are essentially doing using Local/XXX@ dial strings??
I assume that you are using Agent/foo on both queues. Then you will
need to dynamically add and remove that agent from the queues using
AddQueueMember and RemoveQueueMember. Anything stored in queues.conf
will be used when Asterisk is restarted/reloaded, however you can
add/remove later as needed. Just keep in mind if you have the agent
default to both queues, they remove themselves from one, then you
reload Asterisk putting them back in both.
Reloading asterisk also undoes pause I've found...
--johann
nik600 wrote:
hi
if i have an agents that figure as a member in more than one queue,
how can i login / logout him in a specific queue an not in all queues?
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Leading Edge Internet
Web http://www.lei.net.au http://support.lei.net.au
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