Poul,

I think what you are after is the context option in queues.conf. You can define a context with different options, then have your announcement detail the menu to your users.

That's how I do it anyway.  For much the same thing you use it for.

Sean
Poul Møller Hansen wrote:
I'm wondering how I can let the caller choose to leave a voicemail message or continue to wait.

Of course I can leave the queue and let the caller go back to the queue is he/she decides
to stay waiting. But then they are new in queue again.

How can I make such a menu where the caller keep their number in queue ?


Thanks, Poul



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