Poul,
I think what you are after is the context option in queues.conf. You
can define a context with different options, then have your announcement
detail the menu to your users.
That's how I do it anyway. For much the same thing you use it for.
Sean
Poul Møller Hansen wrote:
I'm wondering how I can let the caller choose to leave a voicemail
message or continue to wait.
Of course I can leave the queue and let the caller go back to the
queue is he/she decides
to stay waiting. But then they are new in queue again.
How can I make such a menu where the caller keep their number in queue ?
Thanks, Poul
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