Trading desk environments are always recorded. This is for conflict
resolution and there is no advice to clients. It is only used if the client
claims are contrary to the trader's - therefore where a loss is concerned.
Rather than test the legality, it is meant to resolve matters before they
become a legal issue.
The client, in some cases, is another institution with another call
recorder, so it is also used to verify the traders' claims.
Recording is a source of comfort.
----- Original Message -----
From: "Rich Adamson" <[EMAIL PROTECTED]>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users@lists.digium.com>
Sent: Monday, March 13, 2006 15:06
Subject: Re: [Asterisk-Users] stop monitor on transfer
I'd teach the boss to appreciate recorded calls and just ensure they are
secure.
In the US I think this illegal? Aren't you supposed to have some sort of
notification or beeping to indicate a recorded call to the other party?
Not necessarily; there are some businesses that are required to record all
conversations. One example are those involved with stock trading and the
SEC regulations. Not sure what qualifies as "notification". I'd suspect
that appropriate wording in some privacy policy mailed to all clients
might be sufficient, but that's a guess.
There are a fair number of senior mgmt types that don't want to become
another Enron case, and would rather not have any evidence of over-selling
products, company stock, etc, for obvious reasons. Doctors even become
nervous relative to recordings as a large percentage are only used for
negative purposes.
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
Asterisk-Users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
_______________________________________________
--Bandwidth and Colocation provided by Easynews.com --
Asterisk-Users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
