William M Conlon wrote:
sip debug enable (or whatever the CLI commad is)
This will show you the message for your phone, to make sure that it is
non-zero.
then, you need to modify the phone.cfg to make the light turn on.
make sure your subcribe (which I don't see) has a voicemail context,
like mine below:
<msg msg.bypassInstantMessage="0">
<mwi msg.mwi.1.subscribe="[EMAIL PROTECTED]"
msg.mwi.1.callBackMode="registration" msg.mwi.1.callBack="5003"
msg.mwi.2.subscribe="" msg.mwi.2.callBackMode="disabled"
msg.mwi.2.callBack="" msg.mwi.3.subscribe=""
msg.mwi.3.callBackMode="disabled" msg.mwi.3.callBack=""
msg.mwi.4.subscribe="" msg.mwi.4.callBackMode="disabled"
msg.mwi.4.callBack="" msg.mwi.5.subscribe=""
msg.mwi.5.callBackMode="disabled" msg.mwi.5.callBack=""
msg.mwi.6.subscribe="" msg.mwi.6.callBackMode="disabled"
msg.mwi.6.callBack=""/>
</msg>
On Mar 24, 2006, at 5:59 PM, Kevin Smith wrote:
Yes, everything is on the same server. Everything works, message
indication, e-mail, etc. But the count stays at zero. I would agree
with you too Aaron, it was in fact working on my phone. I'm clueless
as to what could be causing it.
Kevin
Aaron Daniel wrote:
Just curious, but is your voicemail on the same server that the
phone registers with? As long as your mwi is working, it should
automatically receive a count of how many messages you have from
asterisk.
Aaron
On Fri, 24 Mar 2006, Kevin Smith wrote:
While I know this is not a true asterisk problem, I figure someone
where may know. When you click on Messages and it gives you the
count of Urgent, New, etc. How can you make the phone gather that
information?
For example, my phone shows me there is an e-mail. It also sends an
e-mail. Yet, when I click on message before I connect to the
contact center, it doesn't have any counts.
Here is what part of the phone configuration looks like.
<msg msg.bypassInstantMessage="0">
<mwi msg.mwi.1.subscribe="" msg.mwi.1.callBackMode="contact"
msg.mwi.1.callBack="6245*" msg.mwi.2.subscribe=""
msg.mwi.2.callBackMode="disabled" msg.mwi.2.callBack=""
msg.mwi.3.subscribe="" msg.mwi.3.callBackMode="disabled"
msg.mwi.3.callBack="" msg.mwi.4.subscribe=""
msg.mwi.4.callBackMode="disabled" msg.mwi.4.callBack=""
msg.mwi.5.subscribe="" msg.mwi.5.callBackMode="disabled"
msg.mwi.5.callBack="" msg.mwi.6.subscribe=""
msg.mwi.6.callBackMode="disabled" msg.mwi.6.callBack=""/>
</msg>
Is there anything wrong?
Thanks,
Kevin
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Bill
William M. Conlon, P.E., Ph.D.
To the Point
345 California Avenue Suite 2
Palo Alto, CA 94306
vox: 650.327.2175 (direct)
fax: 650.329.8335
mobile: 650.906.9929
e-mail: mailto:[EMAIL PROTECTED]
web: http://www.tothept.com
Do you have the following in your sip.conf
mailbox=<whatever your number is>@<whatever your context is>
I've never been able to get the MWI working when using realtime SIP on
the Polycoms, don't know if that will help.
Thanks,
Nick
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