Can you post your dialplan? We'd be much better at troubleshooting the problem if we could follow the path that calls take.

Aaron

On Thu, 30 Mar 2006, Sebastian Reitenbach wrote:

Hi,

maybe a dumb question, but it seems that some calls are directed to our
central dial in number despite the extensions the callers say they dialled.
E.g. they dial 1234-567, asterisk recognizes 12345, it says this is an unknown
extension, where it is right, and redirects the call to the central dial in
extension 1234-0. This only seems to happen when the numbers are dialled
manually. When I try the same dialling with my mobile, it sends the whole
number as one block, 1234567 and the correct end device with the extension is
ringing. Is there a timer that can be programmed to tell asterisk to wait
until it recognizes the number? Or is there a way to tell asterisk that the
extensions are all three digits long, so that it will wait the time until the
whole extension was dialled?

kind regards
Sebastian

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Aaron Daniel
Computer Systems Technician
Sam Houston State University
[EMAIL PROTECTED]
(936) 294-4198
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