This depends on how many servers you have handling your call center, and if you have time where you can afford down time if you don't have redundant servers.

It's generally best to find a version that works, and only upgrade if the new version has bug fixes or feature additions that you would need. We've got redundant servers on most of our required services (t1 lines and call servers) so in place upgrades work great provided we do them when there's minimal load. I would suggest having a test asterisk server up and running for a week or two before doing any upgrades to primary call servers, so you can watch for any show-stopper bugs before upgrading.

Long story short, if Asterisk 1.2.4 works great for you, and the new version doesn't have anything you don't absolutely have to have, don't upgrade.

Aaron

On Mon, 3 Apr 2006, nik600 wrote:

Hi

i've started a callcenter with Asterisk 1.2.4 a month ago, now i will
know, do you suggest to mantain the production system in line with the
stable release?

is the update process safe and secure?

thanks
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Aaron Daniel
Computer Systems Technician
Sam Houston State University
[EMAIL PROTECTED]
(936) 294-4198
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