Hmm... In my case, it could be just dumb luck. I found some instructions on setting up DID on my pbx, and started that. Part way through, I wasn't sure what the rest of the instructions were talking about and felt I was getting in too deep. So, I decided to see what would happen if I just tried it. It worked. Since this is only a temporary solution until we move completely off the pbx to Asterisk, I felt like I didn't need to find out why it worked, just be thankful that it worked.
It sounds like your system is just answering the line and not paying attention to any DID information. I was able to find a lot of information on the tek-tips.com forums for the Merlin Legend. You may try a search on there and see.
Was DID working in the past, or have you just added it with the addition of the Asterisk system?
On 4/30/06, Remco Barende <[EMAIL PROTECTED]> wrote:
Thanks! The PBX is a Alcatel Novo Supreme. All calls go straight into the
auto attendant no matter whoch extension I dial on the Zap group the PBX
is connected to. I tried dialling in by hand using several combinations
but I always get the auto attendant.
How do you transfer the call straight to the extension the fax is on? I
guess using a Dial command fro *?
I suspect that the PBX is missing some signalling.
Thanks!
On Sun, 30 Apr 2006, Lacy Moore - Aspendora wrote:
> Also, what is the legacy PBX? On the Merlin Legend, for instance, there are
> special Class of Services that can be setup to go straight to the auto
> attendant. I'm not sure if that's what you need or not. The other question
> is, why can't you transfer the call straight to the extension the fax is
> on? Again, on the Legend, it defaults (I guess) to receving the extension
> number. For example, if my fax machine is located on ext. 170, then I just
> dial 170 from Asterisk on the PRI that is connected to the Legend. I didn't
> have to do half of what the manual says you have to do, because Asterisk
> takes care of all the translations.
>
> On 4/30/06, Jerry Jones <[EMAIL PROTECTED] > wrote:
>>
>> You do not say how you have the two connected/
>>
>> Are you connecting the * to stations via fxo or to lines via fxs on
>> the legacy?
>>
>>
>> On Apr 30, 2006, at 11:22 AM, Remco Barende wrote:
>>
>> > Hi list!
>> >
>> > I managed to come reasonably far (farther than I thought I would)
>> > but have two problems.
>> >
>> > I still need to pass calls to the Legacy PBX for Fax (I need it as
>> > a channel bank).
>> >
>> > I have calls coming in into asterisk, that works fine. Based on the
>> > DID I can route calls to the Legacy PBX but I'm puzzled how.
>> >
>> > I guess I need a new dial command for that? All fax calls are now
>> > coming in a new context which I called topbx. If I issue a dial
>> > command there the legacy PBX treats it as a local extension call
>> > and not a call from the outside.
>> >
>> > Which dial command do I need to use to make the old PBX believe the
>> > call came from outside?
>> >
>> > (All the pages I found on this subject mention something about
>> > retaining caller ID which is nice but now I need to retain DID info
>> > on the call I guess?)
>> >
>> > Thanks for any help!
>> >
>> >
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>
>
>
> --
> Lacy Moore
> Aspendora, Inc.
>
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