Hi Dinesh, thanks for help me.
To activate the transferences of calls in asterisk, I effected:
SIP.CONF in sip of the agent I qualified canreinvite=no, so that asterisk monitors this transference.
EXTENSIONS.CONF I qualified the parameters tT in the command Dial
FEATURES.CONF I qualified [ featuremap ] to blindxfer = # ; to atxfer = * 7
Greetings
Josué
2006/5/1, Dinesh Nair <[EMAIL PROTECTED]>:
On 04/29/06 20:15 Josué Conti said the following:
> Dinesh the agents they receive a call and this call will have to be
> transferred, them uses only functions "hold" and "trnsf" in device
i'm not sure how the polycom's hold and trnsf buttons are mapped, but using
blindxfer and atxfer dtmf keypresses marks the agent unused upon a transfer.
--
Regards, /\_/\ "All dogs go to heaven."
[EMAIL PROTECTED] (0 0) http://www.alphaque.com/
+==========================----oOO--(_)--OOo----==========================+
| for a in past present future; do |
| for b in clients employers associates relatives neighbours pets; do |
| echo "The opinions here in no way reflect the opinions of my $a $b." |
| done; done |
+=========================================================================+
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