We are using agent login but we don't want MOH on the line at all times as some of these phones could and probably will be connected in remote locations. We don't want to stream MOH across frames chewing up bandwidth when there are no calls to present to that phone. We do have the ackcall=no in the agents.conf and it seems to have no affect.
Am I missing something here? Appreciate any help -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sean Cook Sent: Friday, May 05, 2006 3:22 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [Asterisk-Users] Call Center Phone with Auto Answer Kevin Savoy wrote: > > Can anyone recommend a phone to use in an inbound call center > environment that has an auto answer feature? We don't want the agents > having to acknowledge the call. The call should just activate on the > headphones. We have tried Grandstream 2000, Polycom 301, 501 and 601. > None of these support it. > > Thanks > May be I am not understanding... Why not use agentlogin and have the agents always logged in with MOH... they get a beep and they are connected.. Change ackcall=no in agents.conf Then you don't need auto-answer _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
