Anyone have anything else to add? Thanks
Well, if you can't have your hardphone auto-answer, my IAX softphone can auto-answer incoming calls, as CallerID display and now support receiving URL.
So you could send the agent an URL which would display the information from the caller in a browser as soon as the call is auto-answered by the phone. I know you probably don't want to use a softphone, but this would achieve your goal I think. If you want to try it, send me a private email as this version is not released yet, still working on adding features like list of calls, etc hth _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users