Whoa, kid, do you have a behavioral problem? No reason to get nasty.
You're only confirming the long-held suspicion that you're in bed with
calleveryone. Friendly references are one thing, but defending it at
the expense of courtesy, that's suspicious.
I don't think their customer service is all that top-notch anyway. I
emailed them a pre-sales question on a weekday, and didn't get a
response until almost 72 hours later. Maybe their customer service is
better than their sales team, but in my experience, sales are generally
the best staffed group in any service company.
Lastly, the customer service quality of my termination provider is
secondary. A business that relies on outgoing calls wouldn't even touch
IP termination for those essential calls; they'd get a PRI. Everyone
else can wait a few minutes while the phone system switches providers if
one goes down.
Matt wrote:
Kerry,
Do you have a reading problem? Both times that I have tried to help
people out by suggesting a company I have personally used and have had
good luck with, you reply and say that the rates are horrible. If
you would read my e-mails you would see that the 3.9 cents is NOT for
wholesale termination.
If you want someone would will give cheap termination to end users, go
use voipjet or whatever you want.
If, on the other hand, you want some reliable cheap wholesale
termination, go check out voipjet.
On 5/10/06, Kerry Garrison <[EMAIL PROTECTED]> wrote:
I cant imagine anyone using voipjet as their only or main provider.
And I'll
say again, 3.9 cents for an ITSP is the most expensive I have found.
Business grade termination is typically much less than that with top
notch
companies like https://www.nexvortex.com/ at 2.5c.
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