> Hi Ken, Jerry - > > > >> Hi, all. I want to have a button on my receptionist's > 601 that, when > > >> pressed, will forward her current call to a given extension. Is > > >> there any > > >> way to do that? I've tried to RTFM, but I'm coming up empty. > > > > Uh - If the OP is trying to transfer an existing call, then > he should > > be using transfer not forward. You may not access the forward > > function on a polycom with an active call. Forward will send > > subsequent calls to your specified destination, not existing calls.
Not true. The polycom's will let you forward an incoming call, for that call only. When a new call comes in, the phone is not forwarded anymore. The phone sends a 'Moved Temporarily' back to Asterisk, which re-enters the dialplan as Local. If someone transfers the call, the phone sends a REFER to Asterisk, who sets rdnis and re-enters the dialplan again as Local. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
