A big disadvantage for a hosted provider is creating manager accounts
for end users. for a single company installation it may not be a big
deal, but SIP TAPI looks much cleaner to me as a service provider.
Of course I have yet to get a good configuration for it working
properly.
On May 24, 2006, at 1:36 PM, Clint Sharp wrote:
Yeah, that sounds about right. I can see advantages and disadvantages
to both. The main advantage I see to AstTapi besides signaling
incoming
calls (which I haven't tested on my modified code, I guess I should
work
on that) is that once you've setup a user in the Asterisk Management
interface and modified your dial plan accordingly, you're done, you
don't have to add new entries for every instance of AstTapi. That
would
be a burden I'd think in a larger installation of SIPTapi with
Asterisk.
The nice advantage also to AstTapi is that signaling is ongoing while
the call is in progress, so you can end the call from the TAPI
application. This is a real boon in real CTI setups for callcenters
where the phones might be set to autoanswer incoming calls on a
headset,
display information, and the user ends the call.
Seems like there should be a simpler way to do an TAPI interface with
the Asterisk management interface w/o a bunch of UserEvents though. I
think I'll look into that, because it'd be nice if all you had to
do was
add the user to the manager.conf and be done. I know I could probably
do that on outbound calls, incoming calls might be a little more
difficult. It could probably be done with some assumptions about
extension length, etc. Sorry, just thinking aloud, but that's
probably
where it should go from here.
Clint
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brent
Torrenga
Sent: Wednesday, May 24, 2006 12:44 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] RE: SIP TAPI
Clint,
Crap. Wish I would have seen your setup first. I played with
asttapi for
a
few days, and gave up. My problems were manager related, and you cover
those
points well enough on your page.
I was able to get SIP TAPI to work this way:
- each install of SIP TAPI needs a SIP user in sip.conf.
- each SIP user made for SIP TAPI needs a context in extensions.conf.
- each context made for SIP TAPI looks like:
[blah-tapi]
exten => s,1,Dial(SIP/blah)
Include => blah-internal-context
It seems to work great this way. The software is taken out of the loop
immediately after connecting to SIP/blah, thus does not have call
state
like
ast tapi does. However, I think this also means that you can have an
unlimited number of simultaneous calls, unlike ast tapi. Also, this
does
not
provide for pop-ups on incoming calls or call progress, whereas ast
tapi
does. What I really don't like about my setup is the lack of
"outbound"
caller-id on your phone - no way to use the redial button. I guess a
plus
for SIP TAPI here is that it doesn't require manager events to be put
into
the dial plan - yay!
Clint, in your opinion, do I have the differences between the two
programs
summarized correctly?
FYI, I've got a working version of asttapi that will work with
Asterisk
1.2 up on my site at http://www.kirkhamsystems.com/asttapi . It's
the
debug build, so it contains some extra code, but that's merely to
help
me out if anyone sends in a bug report (which so far out of
apparently
80 something downloads, no bug reports yet, I guess it's working
well).
Only reason I mention it is that I can't imagine trying to drop
down to
SIP level support in asterisk when the asterisk management interface
works so well with asttapi.
Clint
Sincerely,
Brent A. Torrenga
[EMAIL PROTECTED]
Torrenga Engineering, Inc.
907 Ridge Road
Munster, Indiana 46321-1771
tel:+1 219 836 8918 x325
fax:+1 219 836 1138
www.torrenga.com
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