Hi guys

Thanks for help on this so far. There was no typo - old exchange was System X 
and new one System Y.

Also caller ID is enabled on the new DDI range so we get incoming caller ID.

BT are looking at this - the guys I talked to is being very helpful and has 
referred this to a colleague (why do we find this so surprising in the UK - BT 
helpful!).

Paul Redstone
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