AHHH! We use the Xfer button on our Aastra 9133is to do transfers.... for some reason (see another post I just made) when I hit * queue calls disconnect.
On 6/12/06, aston martin <[EMAIL PROTECTED]> wrote:
1. Call comes in the queue (command Queue(...) gets executed) 2. Call reaches extension at which agent is registered (I'm using AgentCallbackLogin), where Dial(SIP/.....,,tT) command gets executed 3. Agent answers the call and enters *2 (that's my default for attended transfers as set in features.conf) + a number to which the call should be transfered 4. Agent hangs up 5. Agent stays in 'busy' state Matt <[EMAIL PROTECTED]> wrote: I've never seen this happen, and we run almost 300 calls through Asterisk with around 20 agents every day. How are you performing your attended transfer? Step-by-step. On 6/12/06, aston martin wrote: > > It seems that Asterisk does not free up agent after attended transfer. The > agent stays in 'busy' state for as long as the conversation between the > caller and person, to which call was transfered, is active. > > Does anyone know any workarounds for this problem? > > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > > _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
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