|
There is a difference between call waiting (a single line
with multiple call instances) and a multi-line phone.
We use a Polycom phone that has 3 lines with a single call
instance per line. The configuration is set so that once a line has a single
call it will return busy.
Therefore, we have use the local channels to acheive the
functionality that you are looking for as outlined below. It results in a number
of macro's being run in parallel, but as long as you have enough horse power it
shouldn't be a problem.
Hope that helps.
Cullin J.
Wible
Co-Founder &
CTO
Email Data Source,
Inc.
212-514-8900
x1006 exten =>
all,1,Dial(local/SIP-0004f2026a53&local/SIP-0004f2035e5f)
exten =>
SIP-0004f2026a53,1,Macro(exten-chain,SIP/0004f2026a53-1,SIP/0004f2026a53-2,SIP/0004f2026a53-3)
exten =>
SIP-0004f2035e5f,1,Macro(exten-chain,SIP/0004f2035e5f-1,SIP/0004f2035e5f-2,SIP/0004f2035e5f-3)
;
; Ring a chain of two devices (no voicemail): ; ${ARG1} - Device(s) to ring ; ${ARG2} - Device(s) to ring (when busy) ; ${ARG3} - Device(s) to ring (when busy) ; [macro-exten-chain] exten => s,1,Playtones(ring) exten => s,2,Dial(${ARG1}, 30, r) ; do the call exten => s,3,Goto(207) ; error, busy exten => s,103,GotoIf($[ "${ARG2}" != "" ]?104:207); try
the 2nd device
exten => s,104,Dial(${ARG2}, 30, r) ; do the call exten => s,105,Playtones(busy) ; play busy exten => s,106,Busy() ; mark busy exten => s,205,GotoIf($[ "${ARG3}" != "" ]?206:207); try
the 3rd device
exten => s,206,Dial(${ARG3}, 30, jr) ; do the call exten => s,207,Playtones(busy) ; play busy exten => s,208,Busy() ; mark busy exten => i,1,Playtones(busy)
exten => i,2,Busy() exten => t,1,Playtones(busy) exten => t,2,Busy() From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Sutton Sent: Monday, June 26, 2006 11:15 PM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Question about ring groups and ext. busy in call I have a ring group set up with 3
extensions… we’ll use 14, 15 and 16. When a call comes in, it rings all
three extensions. If one particular extension already is on the phone, it
completely skips that phone and only rings the other 2. Example to
explanation sake is: Call comes in, ext. 14 is already in
the middle of a call, 15 and 16 will ring normally, but 14 does not have any
indication that another call came in. What I’m trying to accomplish
is: I would like the ring group to
always ring all 3 phones, even if one is on the phone. Similar to call
waiting I guess… on the “multi-line” phones, it could ring line 2 or 3 or which
ever line is available if that phone is already in
progress. This is necessary because some times
there is only 1 person in the office and may not always be able to hear the
other phones ringing… Call pick up is not what I’m looking
for.. (mainly because again, the person may not hear/know the other phones are
ringing). Thank you for any
help! Chris |
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