Could anybody post a working sip.cfg and phone1.cfg for the polycom IP501 thats working with the agent login.
Thanks, Dean. -----Original Message----- From: Dean @ INKnBITs [mailto:[EMAIL PROTECTED] Sent: 28 June 2006 17:25 To: asterisk-users@lists.digium.com Subject: RE: [Asterisk-Users] Asterisk ACD with Polycom IP501 BJ, One other thing, did I need to have a version of asterisk already installed before your version? I had a blank system with Debian installed lipri-1.2.3 (make clean, make, make install) installed zaptel-1.2.6 (as above) done svn checkout http:......functions asterisk-polycom cd into asterisk-polycom did make clean, make, make install, make samples Edited the samples to get it to work. Does that sound right? Thanks again for you help, Dean. -----Original Message----- From: Dean @ INKnBITs [mailto:[EMAIL PROTECTED] Sent: 28 June 2006 11:22 To: BJ Weschke Subject: RE: [Asterisk-Users] Asterisk ACD with Polycom IP501 The show version has the following: Asterisk SVN-bweshke-polycom_acd_functions-r36151 built by .... I have done the sip trace, not sure if it makes a file to pull off, but the screen shows: ---(14 headers 0 lines)--- Creating new subscription sending to 192.1.3.103 :5060 (no NAT) - this is the correct IP for the phone Found peer '501' Looking for 7777 in demo (domain 192.1.3.101) - correct asterisk ip Transmitting (no NAT) to 192.1.3.103:5060: SIP/2.0 404 Not Found Hope that helps, if you need any more lines or if there is a file I can pull. Thanks, Dean. -----Original Message----- From: BJ Weschke [mailto:[EMAIL PROTECTED] Sent: 27 June 2006 12:39 To: [EMAIL PROTECTED] Subject: Re: [Asterisk-Users] Asterisk ACD with Polycom IP501 On 6/27/06, Dean @ INKnBITs <[EMAIL PROTECTED]> wrote: > I'm new to this and don't know how to do a sip trace, but have attached the > files as requested. > > Thanks for your help. > Dean. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of BJ Weschke > Sent: 26 June 2006 15:21 > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [Asterisk-Users] Asterisk ACD with Polycom IP501 > > > Hi Dean - > > It should be working. If not, please email me a sip debug trace along > with your /etc/asterisk/agents.conf and your /etc/asterisk/sip.conf. > > Thanks. > > BJ > > On 6/26/06, Dean @ INKnBITs <[EMAIL PROTECTED]> wrote: > > Hi, > > > > Has anybody got the polycom acd function to work? I have the following > > setup: > > > > Debian 3.1 - 2.6.8 linux > > zlib-1.1.4 > > libpri-1.2.3 > > zaptel- 1.2.6 > > Asterisk - the bweschke/polycom_acd_funtions branch version - I get one > > error when doing a make install about needing a newer version of libpri > and > > zaptel, I got the above versions from asterisk.org, are there newer > version > > anywhere else? > > > > In the sip.conf file I have set the agentlogin=yes and agentcbcontext=demo > > (demo as from extensions.conf context) > > > > I have setup an agent in agents.conf as 7777,1234,Name > > > > I have changed in the sip.cfg of the polycom phone: > > feature.15.name="acd-login-logout" feature.15.enabled="1" > > feature.16.name="acd-agent-availability" feature.16.enabled="1" > > > > and in the phone1.cfg of the polycom I'm only using line1 so made the > > changes below: > > reg.1.acd-login-logout="1" > > reg.1.acd-agent-available="1" > > > > > > I get the login button on the phone, and when I try and login with the > 7777 > > agent it just goes back to login. > > > > Hi. We really need a sip debug to try and capture what's happening here. Enable/Uncomment the "full" line in your logger.conf file and then issue "sip debug" from your CLI and then try your agent login again. With that, we'll be able to see behind the scenes what's going on. Additionally, please tell me what you get when you do a "show version" from the CLI. -- Bird's The Word Technologies, Inc. http://www.btwtech.com/ _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
