Hello list, I am pleased to tell you that we have released a new version of QueueMetrics. The main areas of improvement were the following ones:
- Bug fix: the "Show members only" button was not working in 1.2.0 - Improved graphical layout, gadget sizes and rendering in IE/Firefox - Time zone offsets are now full -24/+24 hours and can be set to a default - It is now possible to reject anomalous calls, i.e. calls where the Asterisk logging went wrong for some reason and are left dangling, forever open. A couple of new properties control the maximum allowed wait and talk time for calls to be considered open. Note: this does not affect calls that are logged correctly, no matter what their length may be. - It is now possible to ignore QUEUESTART events altogether via a configuration option. - New feature: auto-scrolling real-time wallboard. A full list of improvements over version 1.2.0 can be found at http://queuemetrics.loway.it/news.jsp QueueMetrics 1.2.1 allows data storage on both flat files and MySQL databases for bigger call centers. And of course comes with a 90-page user manual that covers all aspects of it. QueueMetrics is a commercial call center monitoring package, but is availabe free of charge for individuals, Asterisk hackers and small SOHOs. You can request a trial key if you run a larger installation and would like to test it in your own environment. The latest version of QueueMetrics can be downloaded from http://queuemetrics.loway.it/download.jsp Hope you like it, l. -- Loway Research - Home of QueueMetrics http://queuemetrics.loway.it _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users