I'm sure there probably is other ways to do this but you could write a
script as a cron to use the manager API, filter the data you want, and
store it in a database or text file. But depending how often you run it,
you may miss some data.
Douglas Garstang wrote:
Thanks Johann. Yes, I wish they wouldn't reset on a restart. :(
-----Original Message-----
From: Johann [mailto:[EMAIL PROTECTED]
Sent: Thursday, July 20, 2006 12:34 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Queue Stats
W - Waiting
C - Completed
A - Abandoned
SL - Service level(defined in queues.conf servicelevel
value). Percentage of
calls answered within the time frame.
These numbers reset on reload or restart.
--johann
Douglas Garstang wrote:
Not documented anywhere that I can see. What are the W:,
C:, A:, SL: and 'within' fields showing?
Is holdtime AVERAGE hold time?
hestia*CLI> show queues
oe_techsupp has 0 calls (max unlimited) in 'rrmemory'
strategy (4s holdtime), W:0, C:52, A:11, SL:0.0% within 0s
Members:
Agent/80014154 (Unavailable) has taken no calls yet
Agent/80014109 (Busy) has taken 11 calls (last was
62963 secs ago)
Agent/80014150 (Unavailable) has taken no calls yet
Agent/80014133 (Busy) has taken 32 calls (last was
1320 secs ago)
Agent/80014151 (Unavailable) has taken no calls yet
Agent/80014152 (Not in use) has taken 9 calls (last
was 5892 secs ago)
Agent/80014157 (Unavailable) has taken no calls yet
Agent/80014155 (Unavailable) has taken no calls yet
No Callers
Doug.
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