Subject: [asterisk-users] Re: Operator Console(s)/Shared Call Appearances > Hi Folks, We're migrating from a conventional KSU/PBX to Asterisk > and I'm trying to determine the best way to allow our receptionist > to answer certain executives telephone lines.
> It seems there are probably two routes, but I'm not sure of the > limitations of each. >You could make both the executive and the receptionist phones ring, >perhaps with a very low ring tone for the executives. Then the >receptionist will take the call whenever possible. If the call needs >to go through to the executive, the receptionist can do a direct call >just by pressing a button, and a different (perhaps louder) ring tone >can play. This is what call park and call pick-up groups are for. Exspecially if you use an operators panel. Matt _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users