Urban wrote:
Hi,
queue announcements works when we use music on hold in the queue, but
if we use ringback e.g. queue(myqueue|r|....) the announcments and
hold time are not working, it seems that * is not even trying to read
the queueu-announcment files. Is this by design, or is there a work
around?
Appears to be by-design, as the code specifically avoids playing
announcements when the "r" flag is passed.
Workaround that we use successfully: create/capture your standard
ringing tone, and set up a musiconhold class that just loops it, and use
this class for your queue. This way, the caller will hear ringing, but
with the announcements breaking in as they should.
HTH.
Cheers,
Nic.
--
Nic Bellamy,
Head Of Engineering, Vadacom Ltd - http://www.vadacom.co.nz/
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